CAREERS

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Careers

Career Opportunities with Tidal Communications

Tidal Communications is growing!  Are you looking to tap into the explosive growth in cloud services for your career? We are looking for enthusiastic individuals who are intent on our clients success. Our mission is to give our customers the freedom to run their business with the best cloud and premise based solutions.  

The following opportunities are currently available:

Communication Services Engineer

Tidal Communications is seeking a Communication Services Engineer to assist our clients on communications implementations and support.

   Responsibilities:

  • Provide technical support to our client base on phone and network issues.
  • Responsible for prepping equipment to be installed with software upgrades and initial programming.
  • Firewall and Network set up to ensure security and Quality of Service.
  • Communicate technical issues, ticket status, and project execution with involved parties.

   Qualifications:

  • Experience in software programming and/or network programming.
  • Possess the ability to learn new system programming and become certified in the equipment that we sell and support including Avaya IP Office, Adtran routers, and firewalls.
  • Have the ability to think logically and the tenacity to troubleshoot any issues through completion.
  • Adapt quickly and work in a team based environment.

 Bachelor’s Degree preferred.  Please email resume to info@tidalcom.com for consideration.  Tidal Communications offers salary, medical benefits and a 401K retirement plan.

Help Desk Specialist

Tidal Communications is looking for a Help Desk Specialist to assist our clients on a variety of communications and network issues.

  • This candidate will identify, research, and resolve technical problems for our clients.
  • The candidate should have software programming experience and the ability to learn new system programming and become certified in the equipment that we sell and support including Avaya IP Office, Adtran routers, firewalls and PC maintenance.
  • The ability to think logically and the organization and patience to troubleshoot any issues through completion is a must.
  • Candidate should be looking to work in an environment where they can make a difference!

Educational Requirements: Bachelors Degree preferred; Preferably in field of MIS, Computer Science, or Information Systems.
Qualified candidate offered salary and benefits.  To be considered for this position please send your resume to info@tidalcom.com

Tidal Communications is an equal opportunity employer.

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