CAREERS

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Ready for a dynamic career?
Do you excel at customer
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Careers

Career Opportunities with Tidal Communications

Are you looking to tap into the explosive growth in cloud services for your career? We are looking for enthusiastic individuals, who are intent on our clients success. Our mission is to give our customers the freedom to run their business with the best cloud and premise based solutions.  Tidal Communications is growing!

The following opportunities are currently available:

Communication Services Engineer

Tidal Communications is seeking a Communication Services Engineer to assist our clients on a variety of communications and network issues.

   Responsibilities:

  • Provide technical support to our client base on phone and network issues.
  • Responsible for prepping equipment to be installed with software upgrades and initial programming.
  • Firewall and Network set up to ensure security and Quality of Service.
  • Communicate technical issues, ticket status, and project execution with involved parties.

   Qualifications:

  • Experience in software programming and/or network programming.
  • Possess the ability to learn new system programming and become certified in the equipment that we sell and support including Avaya IP Office, Adtran routers, and firewalls.
  • Have the ability to think logically and the tenacity to troubleshoot any issues through completion.
  • Adapt quickly and work in a team based environment.

 Bachelor’s Degree required.  Please email resume to info@tidalcom.com for consideration.  Tidal Communications offers salary, medical benefits and a 401K retirement plan.

Cloud Services Consultant

Tidal Communications is seeking a Cloud Services Consultant who can advise our clients on their business issues and optimize their communications with our services.  We are looking for self motivated individuals to join our team expanding the network of customers we serve.

   Individuals must be excellent at:

  • Establishing rapport
  • Developing relationships
  • Advising on business concerns
  • Providing superior customer service

    Responsibilities include:

  • Prospecting new business
  • Cold calling
  • Cultivating relationships
  • Closing sales

The ability to quickly learn complex concepts related to technology, infrastructure, various platforms and applications and describe these concepts to customers of varying levels of technical experience is also required.Experience with cloud offerings, the Avaya SMB product portfolio, and/or network services is helpful.

Bachelor’s degree required. Candidate will be responsible for the retiring monthly quota. Tidal Communications offers salary, medical benefits and a 401k retirement plan. .  Please email resume to info@tidalcom.com for consideration

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