VOICE

 
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Customer Engagement

Customer engagement represents a positive, value-creating relationship between customers and an organization throughout the customer journey. In today’s digital era, customers demand and expect a consistent and seamless experience across multiple touch points, both physical and digital. Avaya offers contact center solutions that enable you to build a customized portfolio of applications―to drive stronger customer engagement and promote higher customer lifetime value. Topline Growth Customer Experience Contact Center Efficiency
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Networking

Technology is driving waves of digital transformation, including the Internet of Things, which delivers effective omnipresence solutions for devices. From heart machines to heating systems to helicopters, it’s all online, integrated, available―and possibly vulnerable. We’re providing innovative network cybersecurity with remarkable efficiency and performance. Video Surveillance Unified Access Network Virtualization
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Team Engagement

Boundless Team Engagement happens when communications solutions integrate into your work culture. Streamlined, cost-effective processes transform the way your teams engage with customers, partners, and each other. Barriers disappear, relationships blossom, productivity rises, and your business accelerates. Mobility EnablementWorker and Team ProductivityCommunications Optimization
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Cloud

Avaya offers subscription services hosted in the cloud for high-performance video conferencing, voice over IP, unified communications, and remote collaboration. With each of these easy-to-use services, you eliminate capital investment and gain the ability to scale the services to meet your changing needs. Contact Avaya or an Avaya Authorized Partner to start a conversation about cloud-based communications for your business.

Avaya Cloud Solutions Delivered by Tidal Communications

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